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Priority Club Rewards survey
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03-01-2012 02:10 PM
Is it just me or is this galling to others as well?
I received an e-mail today from "Priority Club Rewards" telling me that "Your Opinion Counts".
Here's the body of the e-mail:
We value your feedback, which is why we’d like you to participate in a short Priority Club® Rewards survey. Please respond by March 31, 2012, and receive 250 Priority Club® points!
I generally do not have a problem filling out a survey. I've run businesses before and realize how valuable some feedback can be. There were two things about this survey, however, that were particularly galling.
1. No "status" bar or percentage. I had no way to know whether they wanted to ask me one question, five questions or 500 questions. The only hint was the word "short" which can be very subjective (especially when it came to THIS particular survey, read on).
2. The screens took an EXCRUCIATINGLY long time to load. It got to the point where I would submit one page and while waiting for the next page to load, I would go get a cup of coffee, visit the loo, go to dinner, have more kids... ANYTHING to make the time pass more swiftly.
OK, <rant mode off>
Re: Priority Club Rewards survey
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03-01-2012 03:25 PM - edited 03-01-2012 03:26 PM
Just came back from running a marathon and the survey is still not on the second question.
I stared my run after completing question 1.
Re: Priority Club Rewards survey
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03-01-2012 03:33 PM
Why even bother. I make more points while I sleep. ![]()
Untargeted survey ===> you guys are not the only ones
2012 IHG nights: 50; 2013 IHG nights: 17 / Upgrades:3 out of 6 stays
Re: Priority Club Rewards survey
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03-01-2012 05:53 PM
Re: Priority Club Rewards survey
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03-01-2012 08:17 PM
JBa you are back - i was getting worried your fingers were broken. and you are correct you do get that many points while you sleep.
Re: Priority Club Rewards survey
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03-02-2012 04:29 PM
Hi Everyone -
I know the survey was running REALLY slow yesterday, but we've contacted the vendor and it's running much faster.
If you didn't have the opportunity to finish it yesterday because of the speed issue, I encourage you to re-try it again today.
Thanks!
Carolyn
Priority Club Rewards Communtiy Manager
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03-02-2012 04:47 PM
With all the problems that PCR was and still is experiencing with their website, this survey might have come a little bit to soon.
2012 IHG nights: 50; 2013 IHG nights: 17 / Upgrades:3 out of 6 stays
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03-05-2012 09:58 AM
The website needs a lot of improvement. I give a fair rating to it.
Re: Priority Club Rewards survey
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03-07-2012 12:02 AM
I have received surveys in the past, but none where I get 250 points for doing so. Is there a link to this survey? I wouldn't mind participating.
Thanks.
Glenn


