We are justifiable stirred by the hotel upgrades and I wonder how we fare with airline upgrades if at all. I have never achieved this in all my years of flying yet a colleague does nearly all the time. Once to his considerable embarrassment when he was upgraded from economy to first and the CEO was left in Economy on a transatlantic
Hi Ronald,
I have been very lucky in this respect, when I was jsut a lowly BLue with BA and my wife was still Gold, we were upgraded to Club coming back from Hong Kong
Most recently on my trips to India, I have had several upgrades being a Gold member from WT+ to Club World (new travel policy with work means I have to walk further down the plane!!
)
But the best came as a complete surpise while travelling with Emirates back from Dubai, when I was upgraded early to First and they actually came to collect me from my hotel, that was a very pleasant way to travel
I do realise however, that as soon as this message is posted, the upgrade fairy will leave me and no more will follow!!! ![]()
Have fun
Mike
Mike,
Emirates airlines, based out of the Dubai International airport (Terminal 3) is a great and well respected airline. The airline is part of the Emirates Group. In my opinion, the Emirates airline rivals Singapore as Emirates first class suites have flat beds & some have bars. On a Delta (based in Atlanta), a first class ticket from the United States to the Middle East was $7,000 USD. I flew Delta Air when I traveled to Dubai. The Emirates group owns many hotels, one being a eco-desert resort, Al Maha which I stayed at for some of my stay in Dubai. I have a pic under my blog post, "All about green traveling even for those who don't drive a Prius."
In other words, that was super that you were upgraded to first class on Emirates!
Thanks,
I prefer to fly with one airline that is within a large group such as one world including our home airline British Airways.
I've been upgraded, once. .
Someone was sitting in the seat that clearly was assigned to me. His boarding pass and mine, both designated 18A..
As I was still standing, and the other passenger was already seated, the flight attended said, ,Follow me and she escorted me to 2A.. What a pleasant surprise.
We did have in reality an upgrade some months ago. BA needed to change the short hall plane to a long haul version so all business class passengers where given the bed type seats for a two hour flight. The disadvantage was the plane was too big for the airport and we needed to transfer by bus.
With having elite status with the airline I'm flying regularly I get upgraded most of the time.
As for OPUPs on Overseas flights the success rate is not that great but had 3 or 4 of them over the years. It's always nice when you see the purser walking up to you with a business/ first class upgrade. Even better when it's done by the gate agent.
Another way to upgrade and get paid is to volunteer your seat on an overbooked flight. .
If you think the plane will be full, check the monitor for the next flight out. If that flight is OK for you, advise the rep at the gate desk that you will be happy to volunteer your seat if needed in exchange for compensation and a first class seat on the next flight . Do not wait for the announcement asking for volunteers. Just go and do it, and if volunteers are needed, you will be first on the list. . It helps if you are traveling solo and have no checked luggage.
I used to do this early and often on the Ft. Lauderdale or Palm Beach flights to Laguardia. I knew when peak travel times were, booked on one of those flights, and kept my fingers crossed that I could get a freebee, which happened about 50% of the time.
My coup was a Delta Brussels/ New York flight. There were mechanical problems with a biz class seat, and continual announcements that we will board when the maintenance crew fixes the seat.. I was traveling on a biz class ticket, and after the third announcement, volunteered my seat. Apparently neither the gate staff hadn't thought of it, nor did any other passengers.
Bottom Line: I was offered a seat on the next day's flight, was given a room and unlimited meals at the Sheraton, plus $1,000 voucher to be used as cash on any Delta flight.
I laughed all the way across the Atlantic. .
Great ideas, Marlene!
I also look at overbooking and other flights, although I forgot to mention it.
With British Airways you stand a better chance of an upgrade with a silver or gold card. To have one of these you need tier points but you do not get tier points on most of the flights that are booked on line: until now as just informed that a smaller number of tier points will be now awarded on all flights for all partners as well.
I was just reviewing this thread and noticed that few from the USA indicated if they have been privileged enough to get upgraded on a flight and if so how it happened.
I am upgraded in the US over 50% of the time. I have Gold status with NW, which is now Delta. My favorite process for this is when I am upgraded a few days before the flight. I either receive an email or find out when I check-in online from home. If that doesn't happen, I am added to the upgrade list at check-in. I will then sometimes receive an upgrade when checking my bag or at the gate.
This is provided the system is working properly. With the recent merger, I encountered many problems with my last two flights in September and October. The system somehow lost my status during some of the merging process, and I was actually kicked out of my priority seats. This was just the start of continual problems with both those flights. I had such a headache after those trips, I said I didn't want to fly again until the merger was complete! I guess I got my wish, because I do not have any work travel plans the rest of this year, and things should be smoothed out by now.
One thing I do like about the airlines is that when the system is working properly, customers are upgraded according to their status. For example, the highest Platinum, Gold, or Silver member will be upgraded first. If status is the same, the person with the highest cost ticket will be upgraded first. I don't think hotels follow this upgrade process as closely. In fact, I was once upgraded with Gold status at a competitor hotel, and a colleague I was traveling with was not, and she had Diamond status!
I guess Delta upset a lot of NW frequent flyers with the way how they handle upgrades. The system is based on status, posession of a certain credit card status and the ticket class you are booked in. This is by the way only for the domestic flights. International flights are impossible to upgrade unless you have platinum status, are booked in a certain fare class and are in posession of upgrade vouchers. OPUPs, as stated before, do happen not that often. Other US airlines provide better international upgrade policies but are not that good with domestic upgrades unless you have the highest elite level
Does any one have any tips or hints as to how to improve our chances of a flight upgrade?
In the US if you do not have high enough status to be upgraded before check-in, it sometimes depends how much the gate agent likes you. This should not matter; however, my experience has been that the gate agents can actually do whatever they want--within reason. More than once, I have been able to also get an upgrade for someone traveling with me when I was only Silver (I have been Gold for 2 years now, and was Silver for several years before that). And, Silver members do not get upgrades for companions. I have also received an upgrade when I do not think I should have been next. And, there was a time the gate agent opened the door on a closed flight for me that I was not even on--I approached him to ask about stand-by! On the other hand, there have been times when I did not receive an upgrade, when I should have. So now, I always talk to someone at airport to make sure my name is on the list and that it's in the proper or highest position possible for an upgrade.
I have found that the timing and person you speak with makes a difference. I have an airport club membership, so if time allows, I always speak with a club employee about an upgrade on my flight, as they can also add/move your name on the list. If I need to approach a gate agent, I try to pick a time which is after the employee has been at the counter long enough to take care of the flight plan and whatnot, and when there is not a lot of other counter traffic. If there is more than one employee, I try to speak with the one who looks friendliest/less harried. Sometimes, if I had bad timing, the employee does not even look at my boarding pass. And of course, I think speaking positively makes a difference. When I received one of the upgrades for my travel companion, the agent actually told me I was too nice to say no to.
I think the airlines are pretty good about upgrading the way they should--by status and ticket class; however, there does seem to be exceptions to the rules.
Befriend a gate agent, or pilot!
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Hi Ronald,
The crunch is where are you flying from/to, who with (airline) and who with (single/couple) and what ticket class
Main reason for the last one is that it is much easier to move a person travelling alone than a couple or group!
Also the route you are on can dictate the op-up chances, my regular route fromLondon to Mumbai is always busy and normally full, so if I have booked an economy ticket (full fare) then as a Gold card holder I am more likely of the move than a Silver or Blue (talking about BA in particluar here) but if I take the London-Brussels flights I have never in 7 years been moved and to be honest on an hour flight not bothered!
Do you have any loyalty cards to an airline, if so then use them when you book.
Sorry to say but the best chance is to be the most charming guy (which I also am!!!) to the check in operator (lady or lad!) and if they are having a good day then a little SFU may appear on the gate list for when you board
Happy travels
Mike
Hi Mike,
Interesting. We have only BA blue as seems impossible to get tier points on any booked on line. We do however have loads of BA miles from a BA Amex card. Also get Airmiles (a BA company via a Tesco CC) so rarely pay for flights even upgrading to business for an extra number of miles.
Also have a Virgin loyalty and points due to them being preferred carrier for work before I retired. I keep the miles alive by Periodically using a Virgin CC.
These two cards cover most airlines and associates we are ever likely to use.
Ron C
I believe That British Airways has an invitation only level similar to Royal Ambassador that gives excellent benefits, if any one knows of it please comment. I would guess that upgrades at this level are quite common.
Roanld,
I assume you mean the BAEC Premier status, this is def invitation only and I think is reserved for very highly placed people (chairman of major banks etc) or those in charge of very large travel budgets.
If you think of the very wealthy individuals and VIPs this sort of status isnt necessary anyway as they just get looked after!
Mike
Thank you for reminding me of the premier status name. I do know of an ordinary executive who is of this level and flies pretty well every week.
