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2,100 Views 21 Replies Last post: Nov 18, 2009 9:28 AM by Ronald Chadwick RSS
Ronald Chadwick Premier Contributor 1,211 posts since
Oct 2, 2008
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Aug 26, 2009 3:23 PM

Upgrades of a different type

We are justifiable stirred by the hotel upgrades and I wonder how we fare with airline upgrades if at all. I have never achieved this in all my years of flying yet a colleague does nearly all the time. Once to his considerable embarrassment when he was upgraded from economy to first and the CEO was left in Economy on a transatlantic

Mike Harnett Contributor 32 posts since
Aug 5, 2009
Currently Being Moderated
Aug 27, 2009 3:32 AM in response to: Ronald Chadwick
Re: Upgrades of a different type

Hi Ronald,

 

I have been very lucky in this respect, when I was jsut a lowly BLue with BA and my wife was still Gold, we were upgraded to Club coming back from Hong Kong

 

Most recently on my trips to India, I have had several upgrades being a Gold member from WT+ to Club World (new travel policy with work means I have to walk further down the plane!! )

 

But the best came as a complete surpise while travelling with Emirates back from Dubai, when I was upgraded early to First and they actually came to collect me from my hotel, that was a very pleasant way to travel

 

I do realise however, that as soon as this message is posted, the upgrade fairy will leave me and no more will follow!!!

 

Have fun

Mike

Amanda Kehoe Master 1,289 posts since
Apr 11, 2009
Currently Being Moderated
Aug 27, 2009 8:06 AM in response to: Mike Harnett
Re: Upgrades of a different type

Mike,

 

Emirates airlines, based out of the Dubai International airport (Terminal 3) is a great and well respected airline. The airline is part of the Emirates Group. In my opinion, the Emirates airline rivals Singapore as Emirates first class suites have flat beds & some have bars. On a Delta (based in Atlanta), a first class ticket from the United States to the Middle East was $7,000 USD. I flew Delta Air when I traveled to Dubai. The Emirates group owns many hotels, one being a eco-desert resort, Al Maha which I stayed at for some of my stay in Dubai. I have a pic under my blog post, "All about green traveling even for those who don't drive a Prius."

 

In other words, that was super that you were upgraded to first class on Emirates!

 

Thanks,

Amanda  Kehoe

 

http://community.priorityclub.com/blogs/Amanda/2009/04/26/all-about-green-travel ing-even-for-those-who-dont-drive-a-prius

 

Herewego.jpgmap.jpg

Contessa Vanessa Premier Contributor 636 posts since
Oct 1, 2008
Currently Being Moderated
Aug 28, 2009 11:20 AM in response to: Ronald Chadwick
Re: Upgrades of a different type

I've been upgraded, once. .

  Someone was sitting in the seat that clearly was assigned to me. His boarding pass and mine, both  designated 18A..

As I was still standing, and the other passenger was  already seated, the flight attended said, ,Follow me and she escorted me to 2A.. What a pleasant surprise.

JBa Premier Contributor 802 posts since
Jun 11, 2009
Currently Being Moderated
Sep 1, 2009 4:01 PM in response to: Ronald Chadwick
Re: Upgrades of a different type

With having elite status with the airline I'm flying regularly I get upgraded most of the time.

As for OPUPs on Overseas flights the success rate is not that great but had 3 or 4 of them over the years. It's always nice when you see the purser walking up to you with a business/ first class upgrade. Even better when it's done by the gate agent.

Contessa Vanessa Premier Contributor 636 posts since
Oct 1, 2008
Currently Being Moderated
Nov 17, 2009 7:48 AM in response to: Ronald Chadwick
Re: Upgrades of a different type

Another way to upgrade and get paid  is to volunteer your seat on an  overbooked flight. .

 

If  you think the plane will be full,  check the monitor for the next flight out.  If  that flight is  OK  for you,  advise the rep  at the gate desk  that you will be happy to volunteer your seat if needed in exchange   for compensation and a first class  seat on the next flight . Do not wait for the announcement asking for volunteers. Just go and do it, and if volunteers are needed, you will be first on the list. . It helps if you are traveling solo and have no checked luggage.

 

I used to do this early and often  on the Ft. Lauderdale or Palm Beach flights to Laguardia. I knew when peak travel times were, booked  on one of those flights, and kept my fingers crossed that I could get a freebee, which happened about 50% of the time. 

 

My  coup was  a  Delta  Brussels/ New York  flight. There were mechanical problems with a biz class seat, and   continual announcements that   we  will board  when  the maintenance crew fixes the seat..  I was traveling on a biz class ticket, and after the third announcement,  volunteered my seat. Apparently neither the gate staff hadn't thought of it,  nor did any other  passengers. 

Bottom Line: I was offered a seat on the next day's flight, was given  a room and unlimited meals at the Sheraton, plus $1,000 voucher to be used as cash on  any Delta flight. 

 

I laughed all the way across the Atlantic. .

iristina Senior Contributor 295 posts since
Jun 22, 2009
Currently Being Moderated
Nov 17, 2009 8:07 AM in response to: Contessa Vanessa
Re: Upgrades of a different type

Great ideas, Marlene! I also look at overbooking and other flights, although I forgot to mention it.

iristina Senior Contributor 295 posts since
Jun 22, 2009
Currently Being Moderated
Nov 16, 2009 12:23 PM in response to: Ronald Chadwick
Re: Upgrades of a different type

I am upgraded in the US over 50% of the time. I have Gold status with NW, which is now Delta. My favorite process for this is when I am upgraded a few days before the flight. I either receive an email or find out when I check-in online from home. If that doesn't happen, I am added to the upgrade list at check-in. I will then sometimes receive an upgrade when checking my bag or at the gate.

 

This is provided the system is working properly. With the recent merger, I encountered many problems with my last two flights in September and October. The system somehow lost my status during some of the merging process, and I was actually kicked out of my priority seats. This was just the start of continual problems with both those flights. I had such a headache after those trips, I said I didn't want to fly again until the merger was complete! I guess I got my wish, because I do not have any work travel plans the rest of this year, and things should be smoothed out by now.

 

One thing I do like about the airlines is that when the system is working properly, customers are upgraded according to their status. For example, the highest Platinum, Gold, or Silver member will be upgraded first. If status is the same, the person with the highest cost ticket will be upgraded first. I don't think hotels follow this upgrade process as closely. In fact, I was once upgraded with Gold status at a competitor hotel, and a colleague I was traveling with was not, and she had Diamond status!

JBa Premier Contributor 802 posts since
Jun 11, 2009
Currently Being Moderated
Nov 16, 2009 2:00 PM in response to: iristina
Re: Upgrades of a different type

I guess Delta upset a lot of NW frequent flyers with the way how they handle upgrades. The system is based on status, posession of a certain credit card status and the ticket class you are booked in. This is by the way only for the domestic flights. International flights are impossible to upgrade unless you have platinum status, are booked in a certain fare class and are in posession of upgrade vouchers.  OPUPs, as stated before, do happen not that often.  Other US airlines provide better international upgrade policies but are not that good with domestic upgrades unless you have the highest elite level

iristina Senior Contributor 295 posts since
Jun 22, 2009
Currently Being Moderated
Nov 16, 2009 2:07 PM in response to: JBa
Re: Upgrades of a different type

Actually, Delta handles upgrades the same way NW did. The problem I had was with some kind of internal system error when

they went through the last merge phase. It did not remove my status from my profile; just from my two booked flights.

iristina Senior Contributor 295 posts since
Jun 22, 2009
Currently Being Moderated
Nov 17, 2009 3:35 AM in response to: Ronald Chadwick
Re: Upgrades of a different type

In the US if you do not have high enough status to be upgraded before check-in, it sometimes depends how much the gate agent likes you. This should not matter; however, my experience has been that the gate agents can actually do whatever they want--within reason. More than once, I have been able to also get an upgrade for someone traveling with me when I was only Silver (I have been Gold for 2 years now, and was Silver for several years before that). And, Silver members do not get upgrades for companions. I have also received an upgrade when I do not think I should have been next. And, there was a time the gate agent opened the door on a closed flight for me that I was not even on--I approached him to ask about stand-by! On the other hand, there have been times when I did not receive an upgrade, when I should have. So now, I always talk to someone at airport to make sure my name is on the list and that it's in the proper or highest position possible for an upgrade.

 

I have found that the timing and person you speak with makes a difference. I have an airport club membership, so if time allows, I always speak with a club employee about an upgrade on my flight, as they can also add/move your name on the list. If I need to approach a gate agent, I try to pick a time which is after the employee has been at the counter long enough to take care of the flight plan and whatnot, and when there is not a lot of other counter traffic. If there is more than one employee, I try to speak with the one who looks friendliest/less harried. Sometimes, if I had bad timing, the employee does not even look at my boarding pass. And of course, I think speaking positively makes a difference. When I received one of the upgrades for my travel companion, the agent actually told me I was too nice to say no to.

 

I think the airlines are pretty good about upgrading the way they should--by status and ticket class; however, there does seem to be exceptions to the rules.

Rick'sFamily Premier Contributor 854 posts since
Jun 18, 2009
Currently Being Moderated
Nov 17, 2009 4:37 AM in response to: Ronald Chadwick
Re: Upgrades of a different type

Befriend a gate agent, or pilot!

 

Mike Harnett Contributor 32 posts since
Aug 5, 2009
Currently Being Moderated
Nov 17, 2009 6:03 AM in response to: Ronald Chadwick
Re: Upgrades of a different type

Hi Ronald,

 

The crunch is where are you flying from/to, who with (airline) and who with (single/couple) and what ticket class

 

Main reason for the last one is that it is much easier to move a person travelling alone than a couple or group!

 

Also the route you are on can dictate the op-up chances, my regular route fromLondon to Mumbai is always busy and normally full, so if I have booked an economy ticket (full fare) then as a Gold card holder I am more likely of the move than a Silver or Blue (talking about BA in particluar here) but if I take the London-Brussels flights I have never in 7 years been moved and to be honest on an hour flight not bothered!

 

Do you have any loyalty cards to an airline, if so then use them when you book.

 

Sorry to say but the best chance is to be the most charming guy (which I also am!!!) to the check in operator (lady or lad!) and if they are having a good day then a little SFU may appear on the gate list for when you board

 

Happy travels

Mike

Mike Harnett Contributor 32 posts since
Aug 5, 2009
Currently Being Moderated
Nov 18, 2009 8:04 AM in response to: Ronald Chadwick
Re: Upgrades of a different type

Roanld,

 

I assume you mean the BAEC Premier status, this is def invitation only and I think is reserved for very highly placed people (chairman of major banks etc) or those in charge of very large travel budgets.

 

If you think of the very wealthy individuals and VIPs this sort of status isnt necessary anyway as they just get looked after!

 

Mike

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