About Priority Club® Rewards

Unifying the InterContinental^® Hotels Group global portfolio of more than 4,100 hotels in nearly 100 countries, Priority Club Rewards^® spans seven of the most trusted hotel brands in every pricing tier, from upscale to extended stay.  Priority Club Rewards provides more member-preferred features than any other hotel loyalty offering, combining more sought-after benefits into one powerful program that is simple and easy. 

The Priority Club Rewards family of brands includes InterContinental® Hotels & Resorts, Crowne Plaza^® Hotels & Resorts, Hotel Indigo^®, Holiday Inn^®, Holiday Inn Express^®, Holiday Inn Club Vacations™, Staybridge Suites^®, and Candlewood Suites^®.

Benefits

• Points never expire
• Over 4,100 locations to redeem and earn points
• No blackout dates for Reward Nights
• Collect Points, Miles or Partner credits
• Extended checkout until 2 p.m. (when requested and available)
• Complimentary weekday newspaper
• Priority Check-In^SM
• Online personal account access
• Online Reward Night redemption
• Convenient online rewards catalog
• Points purchase and points transfer
• Complimentary Room Upgrades at check-in (if available) for Platinum Elite members
• Guaranteed Room Availability (72 hours in advance) for Platinum Elite members

See Membership Benefits below for full benefits

How it Works

Members can collect their choice of Priority Club points, miles* or other partner credits with several domestic and international partners.  Points can be redeemed for free hotel stays, airline miles, brand name merchandise, retail and dining certificates, DVDs and more.

Priority Club Rewards membership is free.  Guests enroll online at www.priorityclub.com, by calling 1-888-211-9874, or at the front desk of any of our hotels.

Earning Points

At Crowne Plaza, Hotel Indigo, Holiday Inn, and Holiday Inn Express hotels, Priority Club members can collect 10 points per US$1 dollar spent on eligible charges billed to the room folio.

At Staybridge Suites and Candlewood Suites extended stay properties, members collect five points per US$1 dollar spent for eligible charges billed to the room folio.

Eligible charges include qualifying room rates, food and beverage, telephone, laundry, and in-room movies charged to the member’s room. Other eligible charges are at the individual hotel’s discretion.

At InterContinental Hotels and Resorts properties, members collect 2,000 points for every qualifying stay.

Guests who enroll in Priority Club Rewards during a stay at any IHG hotel will be awarded a flat 1,000 points for that enrolling stay. 

Collecting Miles or Partner Credits

Priority Club Rewards members, who are also members of an airline frequent-flyer program or other partner program may choose to earn miles/partner credits instead of points for every qualifying stay.

At Crowne Plaza, Hotel Indigo, Holiday Inn, and Holiday Inn Express hotels, Priority Club members can collect 2 miles per US$1 dollar spent with most U.S. based airlines for eligible charges billed to the room folio.

At Staybridge Suites and Candlewood Suites extended stay properties, members collect one mile per US$1 dollar spent with most Americas-based airlines for eligible charges billed to the room folio.

At InterContinental Hotels and Resorts properties, members collect 500 miles for every qualifying stay.

Mileage earning rates vary at airlines or partners in countries outside of the United States. Refer to the Earn Points/Miles page on www.priorityclub.com for the earning structure at all participating airlines.

Other Point Collection Opportunities

In addition to hotel stays, members can collect points for car rental, credit cards, flowers and gifts, meetings and much more.  Refer to the Earn Points/Miles page on www.priorityclub.com for a list of current partners.

Changing Collection Preference

Priority Club members can collect points or miles on qualifying stays but not both simultaneously.  Members can change their collection preference at any time from points to miles, miles to points or change from one preferred airline alliance program to another for future stays at www.priorityclub.com or by calling 1-888-211-9874. Priority Club points may be converted to miles but miles cannot be converted to points.  Once miles or partner credits have been posted to a members airline account, they cannot be changed.

Membership Levels

Club Level – Stay up to 14 nights in a calendar year

• Points that never expire

• No black out dates for Reward Nights
• Collect Points, Miles, or other Partner Credits
• Extended check-out until 2:00 p.m. based upon availability
• Weekday newspaper
• Transfer points between member accounts

Gold Elite—Stay 15-49 nights or earn 20,000 points in a calendar year

All Club benefits plus:

• Priority Check-in™ on guaranteed reservations, ensuring your room and key are ready upon your arrival
• 10% bonus on base points
• Exclusive toll-free Gold Elite customer service number

Platinum Elite— Stay 50 or more nights or earn 60,000 points in a calendar year

All Gold Elite benefits plus:

•   Complimentary room upgrades (subject to availability)
•   Guaranteed room availability (72 hours in advance)
•    50% bonus in base points
•    Exclusive toll-free Platinum Elite customer service number

Priority Club Meeting Rewards

All the benefits of Priority Club Rewards, PLUS:

• Earn points for qualified meetings at 3,000 hotels within our Family of Brands in the U.S., Canada, Mexico and Asia Pacific
• Reach Gold Elite status after hosting first qualified meeting
• Reach Platinum Elite status after hosting two qualified meetings in a calendar year
• Redeem points for Priority Club Meeting Credits

Full program terms and conditions: http://www.ichotelsgroup.com/h/d/pc/1/en/c/2/content/dec/pc/0/en/ptc.html

* Frequency/partner credits may be issued in currencies other than miles.

InterContinental Ambassador

InterContinental Ambassador is a status and privileges package within the Priority Club Rewards loyalty program.  For an initial fee of $150.00 USD, InterContinental Ambassadors enjoy increased recognition and privileges when staying at InterContinental Hotels & Resorts worldwide.  Special privileges include guaranteed room upgrades, separate check-in desk/area, fresh fruit and mineral water in their room upon arrival, priority waitlist reservations, and a VIP Greeting!

While staying at Crowne   Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites or Candlewood Suites hotels, InterContinental Ambassadors enjoy either Gold or Platinum Elite level Priority Club Rewards benefits.

Priority Club Rewards members can purchase InterContinental Ambassador status online at www.priorityclub.com/ambassador, at the front desk of any InterContinental Hotel & Resorts property, or by calling 1-888-211-9874.

Benefits at InterContinental Hotels & Resorts:

• Upgrade to a Superior room
• Special check-in desk/area
• Priority waitlist reservations
• Late checkout until 4:00 p.m.
• Instant Check-in
• Instant Check-out
• Single rate for double occupancy
• Complimentary Weekend Night Certificate upon enrollment and renewal
• Fresh fruit and mineral water upon arrival
• VIP greeting and in-room welcome gift
• One free pay TV movie per stay (where available)
• Quarterly member communications
• Dedicated InterContinental Hotels & Resorts Reservation number
• Members only toll Service Center number
• Complimentary newspaper delivered to members’ room every day
• Airport Chauffeur Service (at published rate)
• Automatic upgrade to Gold membership level in Priority Club Rewards for newly activated Ambassadors
• Priority Club Gold Ambassadors receive 10% bonus on base points earned only (no bonus miles) per qualifying stay at all InterContinental Hotels and Resorts
• Priority Club Platinum Ambassadors receive 50% bonus on base points earned only (no bonus miles) per qualifying stay at all InterContinental Hotels & Resorts

Royal Ambassadors

Royal Ambassador is an exclusive membership offering to our most loyal Priority Club members that stay frequently at InterContinental Hotels & Resorts.  Royal Ambassador is available by invitation only.

Benefits at InterContinental Hotels & Resorts:

*In addition to the privileges of Ambassador status, Royal Ambassadors will also receive the following guaranteed privileges:

• Platinum membership in Priority Club Rewards
• Guaranteed room availability with 24-hour advance reservation (reservations based on a 12 noon local check-in time)
• Complimentary upgrade to an Executive Room or to a suite
• Early check-in (from 8 a.m.) – alternative accommodation may be offered should reserved accommodation not be accessible until later
• Complimentary use of health club facilities (where available)
• Complimentary beverages from the mini bar during stay
• Complimentary Weekend Night Certificate upon qualification to this level and again upon renewal
• The option to purchase an additional Priority Club Platinum Royal Ambassador card for a business colleague, partner or spouse
• 100% bonus on points earned at InterContinental Hotels & Resorts only

Redeeming Points

Priority Club Rewards members have more options for point redemption than any other hotel loyalty program, including redemption at more than 500,000 lodging establishments worldwide – even at rivals’ hotels – through the industry-leading Any Hotel, Anywhere Reward.

Members can redeem points not only for hotel reward nights, but also for airline miles on more than 40 partner airlines, for auto rentals, for gift certificates and for hundreds of products available in the Rewards Catalog.  And Priority Club Rewards offers members a Personal Shopper program that allows members to exchange points for items not found in the Rewards Catalog.

For a list of all redemption rewards, visit the redeem points page on www.priorityclub.com.  Rewards vary by country.

Reward Nights (Hotel Stays)

Priority Club Rewards allows you to redeem points for reward night stays at over 4,100 hotels in nearly 100 countries and territories around the world. 

Reward night redemptions are subject to availability. Holiday Inn Destinations include all Holiday Inn Select^® hotels and Holiday Inn SunSpree^® Resort hotels.

Reward nights at all-inclusive resorts cover all-inclusive benefits and are priced with a 10,000-point supplement per night. All-inclusive plans are based on double occupancy. Extra person charges apply beyond double occupancy.

PointBreaks

Priority Club PointBreaks are reward nights priced at only 5,000 points per night at selected hotels for a limited period of time. PointBreaks are a 50-88% discount off standard reward night redemption rates.  Participating hotels are updated frequently.